Customer Care & FAQs
How long will my order take to arrive:
We have partnered with an emission-free courier company in London called Quiver, which allows us to offer same-day or next-day delivery to London postcodes.
For orders outside of London, please allow 2-3 working days for your order to arrive.
Do you deliver outside of the UK?
We currently only ship to addresses within the UK. However, we have stockists around Europe. Email email@example.com for large orders abroad, and we can see what we can do. If you want to try it, visit one of our stockists.
Do you gift wrap?
We don't currently offer a gift-wrapping option, but we'd recommend buying one of our cool-fuel bags or gift boxes. You can also request a handwritten note. Just leave us a message at checkout.
Does my wine have a shelf life / go out of date?
We recommend storing your unopened rosé for a maximum of 3 years. Once opened, your rosé should keep for up to a week if stored in the fridge.
Become a stockist?
If you're interested in becoming a stockist, please send an email to firstname.lastname@example.org
For PR/ Partnerships
Please email email@example.com, and we'll get back to you as soon as possible!